HydraRank is partnered with Amazon Logistics to provide fast and reliable shipping inside the US.
You will receive tracking via the Email you provided with a tracking number and confirmation when your order has been shipped.
Package Not Delivered:
HydraRank is NOT responsible for LOST/STOLEN packages, packages sent to the wrong address, or refunding/replacing packages that have not been delivered. The customer is the one responsible for filing all claims through the delivery service. Once a response is received from the claim we will be able to address the issue from there. Follow this link to file a claim: FILE A CLAIM
HydraRank does not have any liability once the product is shipped. We will provide you with photographic proof that the order was fulfilled and shipped by HydraRank.
The 2.2” widemouth design is perfect to add ice cubes if you want to keep your water cold. You can also fill it up with water and keep it in the fridge overnight. Our jugs are NOT insulated, but the neoprene storage sleeve helps with keeping your water cold for a few hours when adding ice.